Reviews

The staff and doctor were very pleasant. It’s obvious by how they interacted with another parent while I was there that their kindness is genuine. Also Dr. Viator took the time to explain everything before, during, ands after my exam. I felt so comfortable the entire time I was there. I highly recommend this hearing center.

The staff at NewSound were very professional, friendly, and helpful. Ali was great from the moment I called to make my first appointment. I needed help with multiple tasks and Dr Viator gave me a generous amount of her time and seemed happy to be helping the entire time. I am very pleased with my treatment here and will be back for any future needs.

My experience with NewSound Hearing in Conroe was top notch!! From walking in the door to check in with the receptionist, to walking out the door after my appointment with the Doctor. It was an ease to talk and explain my needs and wants with the Doctor, and she was very accommodating to fit me with the correct hearing aid. She thoroughly explained how to put the hearing aid properly in my ears and gave me the ins and outs of using and cleaning the hearing aids. She downloaded the app on my cell phone, which is very easy and convenient to use. I highly recommend her ... you won't go wrong!!!!!!

I walked into New Sound Hearing Center today looking for a replacement pad for one of my hearing aides. I am not a current client of theirs but Ali, the office manager, was more than happy to help! She had the part that I needed and replaced them for me and even gave me an extra set! This is a prime example of excellent customer service!! Thank you Ali, I am very grateful that I did not have to drive all over town looking for help.

We were so pleased with the service we received at NewSound Hearing. My MIL went in for her hearing test and ended up with new hearing aids. Dr. Viator was so patient and understanding of all of her needs. Brandon was great about explaining all of the steps of ordering and financial aspects of getting her new devices. The office staff is so kind and patient as well. Our experience has been top notch and I'm so thankful we visited them.